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The Partner Marketing Resource Center is designed to assist you to meet your goals. It includes training, support and downloadable marketing materials and content all meant to help you start conversations with business customers.

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Welcome to the first edition of Forum for 2023! We are excited to bring you the latest payment insights and marketing updates.

Fueling the financial services industry and empowering businesses, communities and economies to thrive is our passion. We recently announced that FIS plans to spin off the Merchant Solutions business to become an independent, publicly traded company. Upon completion of the spin-off, the Merchant Solutions business will operate as Worldpay, reestablishing and strengthening a brand that remains highly trusted among clients and partners. We expect the spin-off to be completed within the next 12 months. 
Click here to read the full press release.


Future of Payments eBook


Advancements in digital technologies are enabling a variety of payment methods that are changing the way consumers pay. Security, flexibility and a fast and easy checkout are 3 of the most important factors to consumers when choosing a payment method. To learn about the Future of Payments and download the eBook, click the link below.


The Global Innovation Report


Innovation is transforming the financial world and impacting businesses. The world’s connected, digitized marketplaces are providing more seamless, omnichannel-user experiences, a proliferation of marketing innovations and a deeper integration of services. Download the report to learn more about these very important insights.

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Help your business customers grow


Did you know we have informational articles and on-demand training videos? Take a look at some of our resources and help your business customers grow.

To view more helpful training videos and educational courses, click here.

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Four key emerging technologies for growth-oriented regional and community banks


For regional and community banks, growth is an essential part of life to stay competitive. In a world where consumers demand for a frictionless, tech-forward customer experience, banks (as well as merchants), must find ways to keep their customers top of mind. The link below will identify four key technologies that can help banks to grow their business by partnering with fintechs.

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The importance of the customer experience


The customer experience is of vital importance to the success of a financial institution. Today’s consumer is heavily reliant on digital communication. Whether paying bills or applying for a loan, consumers are more accustomed to digitally enabled experiences. Financial institutions must keep their consumers’ preferences top of mind to stay relevant and be successful. You can read more about the importance of the customer experience by clicking the link below.

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Share your feedback


We would like to know from you, our readers, what you’d like to see in future editions of Forum. You are an integral part of making this newsletter successful and we want to make sure that we are bringing you the most important trending news and updates. Help us, help you! Take our simple, anonymous survey to help us better understand what you’d like to hear about in this newsletter. 

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Faces of FIS


This section will highlight an employee of Worldpay from FIS so you can learn more about who’s working for you! This month, we present Laurel Cartwright.

Q. Tell us about yourself!
A. I live in Eureka, California, on the coast and about an hour and a half south of the Oregon border. It’s very remote and beautiful, and I love walking among the redwood trees or along the ocean. I read all the time, and I like to rescue animals from shelters or feral situations. I’m an avid collector of vintage indigenous American jewelry since the 1970s. I’m an entrepreneur, so I relate to our customers!

Q. What is your role with Worldpay from FIS?
A. I’m a partnership manager, which means that I am responsible for resources, strategic guidance, and ultimately client experience at the bank level. I also deliver on revenue commitments.

Q. What aspect of your role do you enjoy the most?
A. It’s hard to pick just one. I love partnering with a bank, by sharing our best practices as well as my experience as a banker, leader and payments professional to deliver outstanding results. I also love mentoring people and seeing them blossom in their careers. And of course, as a salesperson, I love a big win!

Q. What are 5 (or 10) things that people would be surprised to learn about you?
• I am a license optician – I can probably fix your glasses if they are giving you trouble.
• I love teaching people how to make bread and tasty homemade soups.
• I worked in retail for 15 years and banking for 14 years before coming to Worldpay. I have 11 years of payments experience.
• I once co-founded a financial services firm in Virginia.
• I’ve been on the executive team of a bank.
• I used to own Little Caesars Pizza franchises in Oregon.
• I think banana slugs are actually visitors from another dimension (seriously – Google those bad boys!)
• I love collaborating with a team or one on one with another person, and I push myself to innovate.
• My husband of 17 years and I got married on the steps of the Buncombe County jail in Asheville, North Carolina.
• I’ve lived in New Jersey, Georgia, Virginia, North Carolina, Washington, Oregon, Colorado and California.

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