Thank you for trusting in Worldpay from FIS. We look forward to bringing you the latest payments information and updates to help grow your business.

Fueling the financial services industry and empowering businesses, communities and economies to thrive is our passion. We recently announced that FIS plans to spin off the Merchant Solutions business to become an independent, publicly traded company. Upon completion of the spin-off, the Merchant Solutions business will operate as Worldpay, reestablishing and strengthening a brand that remains highly trusted among clients and partners. We expect the spin-off to be completed within the next 12 months.

We want to make sure you are well informed and educated on IQ and all that it entails. Watch these videos to gain a better understanding of IQ and Chargebacks, as well as a quick look at the IQ mobile app.

Take this online course and improve your knowledge on Interchange Basics. This video will cover various topics including what Interchange is and the 4 factors of Interchange.

Explore the next payments frontier in The Global Payments Report. Discover the trends transforming payments in 40+ markets and what they mean for your business. Also learn about the different habits that have been adopted during the pandemic and have proven their staying power.

Because consumers like to have different options when choosing a payment method, it is important to have a merchant service provider that will help meet those customer expectations, whether big or small. This article will cover five things that you should look for when choosing a merchant services provider.

It is important to choose the correct type of credit card machine that will help your business be successful. You’ll want to choose equipment that is right for your business, both today and in the future. This article will present different scenarios to showcase which type of credit card machine offers the best fit.

Visa will be performing in-person audits to ensure network compliance for surcharge fees and a minimum transaction amount.

It is important that your business is compliant with the following network rules or fees may be assessed:

Minimum Transaction Amount
All merchants operating within the US Region or in a US Territory can establish a minimum amount for credit card transactions. However, that minimum transaction amount cannot exceed $10. This rule does not include debit card transactions. Click here for a summary of these rules.

Surcharge Fees
Businesses in the US are permitted to assess surcharge fees on credit card transactions at the point of sale to help offset the cost of processing. However, businesses must adhere to certain rules and limitations regarding surcharges. For additional information, please click here.

Non-Compliance Fees
If you are non-compliant, the networks may assess the following fees:

• First Violation - Warning letter to comply
• Second Violation - $5,000
• Third Violation - $25,000
  
  

Explore some of our recent stories, in case you missed them the first time.

• Using the voice of the customer to build a better customer experience
• Bookmark our Merchant Resource Center to explore the site for the latest tips and solutions to manage your payments and grow your business.
• Read a customer success story on how to embrace digital payments

Did you know? 

You can now add a mobile phone number to your iQ user profile. 

Scan or click this QR code to download your free iQ Now mobile app!